Sepxo Labs

Help

Plain answers about what you get, what you need, your data, support and refunds. You can also ask us on Fiverr or by email.

Which tool is right for me?

If you run a Telegram group or follow many channels, start with Group Guard, Auto Forwarder or Update Scheduler. If you run a shop, salon or homestay, look at Docs Answer Bot, Inbox Guard, or the Website Help Chatbot for questions on your own site. If you are a small team that wants everything on your own server, ask about Private Setup or the Support Inbox Combo.

Do I need to know how to code?

No, if you book setup help — we install it with you. Downloads come with a written guide. The Starter Kit is for people who like to build; the details are on that product page.

What do I actually receive?

A download with the tool, a setup guide, and a file check so you can confirm you have the same build we tested. If you book setup, we also help you get it running.

Where does it run, and who sees my data?

The tools run on a computer or server you control. We don't receive your keys, files or chat contents, and we don't run the tools for you. Telegram messages still travel through Telegram as usual. Docs Answer Bot looks through your files on your computer. If you turn on optional AI answers (they're off by default), the text of those questions and passages is sent to the AI service you set up, and that service may charge you. Inbox Guard reads your mailbox (it does not change it) and sends a short alert through Telegram. The Website Help Chatbot works the same way: default answers stay on your documents; optional AI answers use your own key.

Will Docs Answer Bot always give the right answer?

In the default mode it answers only from the files you give it and shows where each answer came from. When nothing in your files matches, it says it does not know instead of guessing. If you turn on optional AI answers (off by default), the reply is written by the AI service you set up, and that text leaves your computer for that service. It is only as accurate as your documents, so keep prices and policies up to date, and some questions will still need a person.

Will Inbox Guard change or send my email?

No. It only reads. It never deletes, moves, marks or sends mail, and it never copies login codes, passwords or reset links into alerts. It is a simple inbox filter and summary — not a tool for spotting phishing, and not a full email security product. Unusual messages may still need a person to look.

What do I need to run the tools?

A Windows or Linux computer or VPS you control, usually with Python 3.10 or later, and your own Telegram bot for the Telegram tools. We don't host the tools for you. Docs Answer Bot also needs Poppler's pdftotext for PDFs, and scanned PDFs need text recognition first. Optional AI answers, if you turn them on, send text to the AI service you set up. Inbox Guard needs a mailbox you have permission to read (Gmail read-only or IMAP EXAMINE / BODY.PEEK) and is not a phishing or email-security product. Update Scheduler is best effort and can post a row twice after a crash or retry. Auto Forwarder can only use Telegram chats the bot has been added to. Docker is optional for Auto Forwarder, Inbox Guard and the Starter Kit. The Website Help Chatbot also runs on a computer or server you control; we can set it up with you, but we don't host it for you.

How much does it cost?

Self-serve downloads on Gumroad: Group Guard $15, Docs Answer Bot $19, Auto Forwarder $19, Update Scheduler $12, Inbox Guard $15, Starter Kit $24. Bundles: Telegram Toolkit $49, Support Inbox Combo $27 (setup $55, $109 or $195). Setup help on Fiverr or Upwork starts at $25 to $39 depending on the tool. Website Help Chatbot is $50, $150 or $300 on Fiverr. Bot Fix starts at $30. Private Setup is quoted on Fiverr or Upwork.

How does support work?

Support stays on the platform you bought through: Gumroad, Fiverr or Upwork messages. Self-serve and Basic packages include a 7-day bug-fix window, Premium packages 14 days, starting after delivery.

What is the refund policy?

Refunds follow the policy of the platform you paid on and the terms of your order. If something does not match the listing, message us there first and we will fix it.

Are the screenshots real?

Yes. They come from real test runs of the current builds. Names and private details are hidden. We do not show made-up data.

Can Auto Forwarder read any Telegram chat?

No. It can only use Telegram chats you have already added it to, and that it is allowed to read. For channels, it usually needs to be added as an admin. It cannot pull from chats it cannot access.

Will Update Scheduler ever post the same row twice?

After a post goes out successfully, that row is marked as sent and skipped next time. This is best effort — if something stops at the wrong moment, or a send is tried again after a timeout, the same row can go out twice. There is no promise that a post will never be sent twice.

Do you host these tools for me?

No. You run the tools on your own computer or server. If you book setup, we install them on a computer you already have. If you book a repair, we fix a bot you already have. We don't offer to run these tools for you.

How does the Fix + Upgrade 20% off work?

It applies only if we have completed a Bot Fix for you, and only to setup help for Group Guard, Auto Forwarder or Update Scheduler — not to the software download. You need to book that setup within 14 days of the Bot Fix delivery. The discount is sent as a custom offer on Fiverr or Upwork; it is not applied automatically, and it cannot be combined with other discounts unless we say so in writing.

What is the Website Help Chatbot?

A small help chat you add to your website. It answers from your own FAQ and documents, shows the source, and when it cannot find an answer it says so and shows your contact link. Optional AI-written answers use your own API key and are off by default. You run it on a server you control; we can set it up with you. We don't host it for customers.